Help Home » Announcements » Dec 22 - Missing Badges? Major bug, we're fixing
133 posts.

Keith the All Seeing

Hi everyone, it pains me to write this email, but we have a big glitch that has affected a lot of wizards. I'm sorry we have not been more communicative about this, but over the last few days we've been investigating the rash of reports that people were missing badges.

This is a definite bug and we finally discovered the root cause of this. It looks like it affected a good chunk of players (somewhere between 500 and 2000 players). The good news is that we are pretty sure we're going to be able to restore all the missing badges, but it's going to take us about a week.

[b]The one exception is the Holiday Spirit badge. If you collected all 9 ornaments and don't have the badge, you just need to cast 1 more time. You get the badge on the next cast.[/b]

First, a short explanation: there was one place in our code where, in the process of loading & then saving your game state, some people's game badges were corrupted. The badges could not be saved so the game just discarded all of them. (This should not have happened, but it did.)

Fortunately, we have backups. We are reloading up everyone's game from backup from before this problem started occurring. Then we're going to scan through the old saved game and re-award you all the missing badges.

We anticipate that this will take us about a week to fix. Our goal is going to be to try and have them all restored by next Wednesday.

We're really sorry about this! We know that you all put a lot of time into playing and building up your characters! It's very important to us to do everything we can to recover this; to bring you back to where you were before and avoid this ever happening again!

While we're working on this, we realize that re-playing quests that you have already completed isn't very fun, however you *can* continue to play if you'd like. Any gold or silver that you earn or plants that you grow, or new badges that you earn--all of this will remain. When we finally fix this all we're going to do is re-award you the old badges.

Sorry again, thanks for being understanding as we remedy this.

Regards,
Keith the All Seeing

Kelli the Druidess

Good Luck!!

Celia the Wise

Thanks for heads up!! Looking forward to new and exciting quests!!

Anne the Quiant

Good to hear, as it was I was stuck in the middle of a quest but couldn't buy the seeds I needed to actually complete it. Just hope it will not ruin my chance to do the sesonal stuff.

Kairae the Fawn

Thanks for the update Keith! It has got to suck to deal with this over the holidays. >_< Im sorry it hit now.

(Oh man, and the grammar-nazi in me cringed, so I just have to be the brat and point it out..."This should not HAVE happened"

Okay okay, I'll shush up now and let you work. That one just gets me every time I hear it....

Good luck!

Ariel the Person

@kairae lol with the grammar nazi...I sometimes think that keith is so busy making our island amazing that he sometimes slips up...but I swear, it's not my fault! They just jump out at me, I can't help it! But so far I have refrained from mentioning them because it's just an announcement usually.

anyways, I'm glad that you guys figured out the problem finally! Even though it seems like a horribly daunting job, just remember that it could have been worse (imagine if there was something wrong with the backups!) At least it is fixable!

The island population is rising, EI was mentioned in the Chicago Tribune...and my sister finally joined last night after 4 or so months of me being afraid that if I brought her here myself she would think I was being nerdy and obsessed. So as far as I can tell, things are going great! I'm so proud to be a part of this all! :D

Lovely Lou the Lusciously Loony

not sure if i'm posting in the right area, apologies if not. I just completed the holiday spirit quest and my badge hasn't come up either, nor has my tree lit up... but, i did get my last plant and the ornament from the very last seed. So i have cast one more seed, but not a seasonal sprig. So not quite sure if this is a bug, or if i need to cast one more seasonal sprig to complete?

Moon Pixie the Light

... me too but thank you for your efforts in fixing the bug. my tree looks pretty, can't wait till it lights up...

happy christmas time to everyone xx

Ninakoru the Friendly

Thank you very much for your work!

Jenny the All Seeing

I thought I had sone something wrong :( >>>No tree light up, no badge ...I thought "what have I done"... so it may not be me but the game ...when will we know if it is some thing we have done wrong and not the game ??? I thnkyou for all the hard work you are doing ...yours Jenny xox and also a Merry Christmas to one and all :) XOX

Kairae the Fawn

@ariel Heehee, I know I shouldnt bug 'em - I dont point out grammar mistakes usually online. That one is just so....ACK!!

But WOW, EI was mentioned in the Chicago Tribune?? Do you have the link? WTG Keith!!

CHEEKY :P the Chocolate Coated Coffee Bean Roaster

Hi All

I believe you need to cast one more festive sprig to get the badge and have your tree light up ~ that is what I had to do.........

nana the mshmsh

thanks for the help..good luck and happy christmas. :D

Keith the All Seeing

Thanks grammar nazi's :) I like my grammar to be correct, so I never mind, I'm not just particularly good with grammar.

Those of you waiting on the Holiday Spirit badge, that's the one exception--that is not actually a bug, you just have to cast 1 more time on the seasonal sprig.

Janet the Wise

Thanks for the update Keith. I knew that you would figure out the problem but that it would take time.
Thanks again for all the hard work.

Salma the Crafty

Thanks so much for being on top of this and letting us know it will be fixed.

Lovely Lou the Lusciously Loony

thanks for the response guys :) read it just a few minutes ago and continued to cast fire seeds, next thing i kew there was a Holiday Spirit pop up from Kendral congratulating me on collecting the ornaments. And i hadn't cast any more seasonal sprigs. Just wanted to let you know for your own knowledge collecting purposes lol
And great idea with the free gifts, nice touch.
Happy Holidays!!!

Marguerite the Dorothy

I did the next cast after collecting 9 ornaments and Kendral appeared. However, she just noticed that the tree lighted up with candles.

I continue to cast 4 times more but no badge's still appeared in my profile. Is this just a delay or a bug?

I really like the ornament design, especially the Fairy, and satisfy with the warm lighting Christmas tree and white candles now, but think I waste a lot of Sprigs seeds, or gold (at least 400) for the bugs in this premium quest.

Anyway, thanks for your afford to celebrate and fix errors as well in order to bring us a happy-casting Christmas.

Merry Christmas, all wizards!

Keith the All Seeing

Let's please keep this topic just for discussing the bug issue. If you have questions about the Holiday Spirit quest, please use this topic. It helps us to stay organized be responsive to everyone:
http://theenchantedisland.com/topics/6972

Judy the Skilled

I am so glad to hear that we will get a fix and our badges back. I didn't want to start over! As it is a busy week for most people...I'll just return in January.
Merry Christmas! and Happy Holidays!

Dragon the azul

Ok, bug issue. I have started using bulb seeds and at first everything worked just fine, I got the badge and Pursten gave me the herbal task, but ever since yesterday I have been having problems with them. I cast and nothing happens. When I switch to another type of seeds everything works just fine. Please tell me what's going on cause I cannot complete the task with herbs.

Aiz the Princess

i completed many quests, but now again i'm asked to do from the beginning.. i was in the quest after fang seeds. please help

Eden the Clever

Thank-you for the information regarding this newest bug. I hope it's not too difficult to fix. Would it be best not to pursue the quest I was before the mix up? Will the system even recognize when I have made a necessary cast? If not, I can always work on increasing my three of a kind sales.

cleona the Luminary

Thank you Kieth good luck fixing this problem for everyone who got caught in the glitch. Hope your holidays are happy.

Dust the Faerie

Would the bug affect the quests that we're currently working on? Example I'm nearing the end of the fun with colours quest, and I really don't wanna waste gold to find out that the quest has restarted. :) Thanks for fixing this!

puruttya

Hi, I'm not new here, I just stopped playing for a while, and my question is, that how can I earn the family jewels, if i already should have some of them (for example I've done the basics already some month ago, when there were no family jewels at all, still I don't have the specific jewel)?

Ben the Enchanter

I am on the third part/level of the brimswood celebration,
and I was affected by this bug. Now I am afraid to cast because if I grow the plant I need to complete the level, I don't know if the pop-up will come up or not.

Aibhilin the Fey

Oh good, I was afraid I would have to earn all those badges again.

Leocadia the Illuminated

missing town celebration and shell badges. not much new happening on here.

Leocadia the Illuminated

also, dont get the unicorn thing at all. he comes around, yet nothing happens.

Serina the Kind Sorceress

YAYY we have not been abandoned. *laughs* Thanks Keith for investgating the problem. I'm gonna be looking forward to the day it gets fixed. Thank you for your hard work!

Wishing you all a merry Christmas and a prosperous new year!^^
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¸.·´´¯`··._. εїз hehe. nothing. was just trying to see if I can ride the unicorn.
I think I can't. =_=

========================================================
PS: I was also really afraid I had to do everything all over again. The badges were part of why I wanted to stay, because I wanted to achieve them and have that happy feeling when you finally earn the badges, but when they disappeared, I was like~"AHHHHHHHH"

Terri the Tiger

So, is no news bad news or good news? Still no badges. Still not able to buy fire seeds.... just round and fuzzy.

Maura the Terrible

@Terri There is probably no new news as the elders are on holiday and aren't devoting much time to the island at present. As soon as they are back they will probably set to work on sorting it out.

Spike the Illuminated

Thank you for your work on this. I am one amongst the many with missing badges. I was using Fang seeds for the Spider Beast Tamer badge. Of course, Fang seeds are not available to me now. If it would help any, I can tell you the sequence of events that I think helped to put me to where I'm at now. But then again, it may have nothing to do with the glitch. Let me know if you want the specifics of what happened in my situation. Thanks again for your work on the glitch and getting us back to where we were!

Keith the All Seeing

To answer some questions:

If you look at your profile and you're missing badges then that most likely means any quest that you were in the middle of got reset back to the beginning. When we are done fixing everything will be caught up again.

This means, for example, if you were in the middle of the Fun with Colors quest, and you notice that you're missing lots of badges on your profile, then please wait to continue the Fun with Colors quest. However, if you want to start a brand new quest, such as the Seasonal Sprig / Holiday Spirit quest--then go ahead. Anything new you start will be preserved even after we are done fixing everything.

Lastly, if you are missing some family jewels because your quest badges are missing, these family jewels will be granted to you when we are done with this fix.

Dude is working hard to get this fixed, hopefully we'll be done with it within a couple days. Our goal is to have it fixed by this Wednesday.

Eden the Clever

Thank-you for the update Kieth. Good to know I should stop casting for Draft of Defense quest. Hope the repair isn't too hard.

Red the Feisty

I didnt get my fairy quest badge after completeing it ive tried everything what do i do now ...the same thing happened after the last quest i finished but someone gave me a link to recieve it and i dont remember who it was or how to find the same place again Help please

Lumina the Illuminated

Glad you found the problem but it's wednesday mid afternoon here and still no badges/quests/seeds - - can't do anything other than use up the ones I have or buy the first 2 seeds - - can't work on new quests cause can't buy the seeds, can't finish quests I started cause can't buy seeds, can't get the new seed cause it won't recognize that I have the gloves - - Please help - haven't been able to do anything but spin wheels since Nov!!!! as I was away on holidays and when I came back the gremlin's bug had got me!!!! getting very discouraged!!!

Lumina the Illuminated

PS I really really wanted to have a tree to decorate for xmas too - -

Dude the Programmer

I've just finished recovering everyone's lost badges. Please, post here if you are still missing badges. We recovered the badges from a daily backup, so it's possible you may still be missing a badge that was earned later in the day after the backup was taken. We'll do our best to fix any badges that are still missing by hand.

Please post here if you lost your badges, had them recovered, and have a problem with any quests. I think everything should be fine, but we combined any badges that you had before (from the backup) with any badges you've earned since then (for example if you replayed some quests or played some of the premium seed quests). It is unlikely, but possible, that combining the badges might confuse the game a little. If so, I'll fix any bugs you discover as quickly as possible.

Finally, we're terribly sorry about this... hopefully, everything is back to normal now! As I write this I'm going through my list of affected players and I'm giving you all a special gift. It doesn't make up for the bug, but it can't hurt. ; ))

puruttya

Hello, I have a little different problem: I don't miss any badges, but I miss family jewels, witch should have come with the badges. I earned those badges before there were family jewels in this game.

Could you please help me?
thank you

Salma the Crafty

I'm still missing badges.
I'm still don't have:

Fang Mastery
Autumn Kernal mastery

Draught of Defense
Fairy Adventure
Spider Beast Tamer
Brimeswood Celebration

I forget whether I had the quest associated with the autumn kernals done or not.

I'm really disappointed though. I've not been able to work on my square seeds for over a week. And I was all excited to be able to start working on my quests again today :/

I hope you get this straightened out soon.

Ariel the Person

@puruttya, there's a link in the original family jewels announcement that can help with that. it had the words "fix jewels" in the URL.

Dust the Faerie

I can finally post a reply on this computer - thanks to FireFox! Sorry for sending a scroll to you Dude. Will repeat what I wrote to you here, for your convenience.

Am missing the following badges still, might be because I redid some of the quests:

Smoking Sprout Mastered
Faceted Seed Mastered
Spectral Mastered
Festive Grain Mastered

Winter Welcome Potluck

Spirit Summoning (was in the middle of redoing this quest)
Divination Basics

Indulge the Old Men
Discover Your Magicstone

Thanks so much! :)

Dust the Faerie

Oh forgot to mention that I was also one or two plants away from completing the Fun with Colors quest when the bug occurred. Thank you! :)

Amy the Crafty

Hi,
Im still missing my badges. Please Help.
Thanks

Liliane the Intrepid

Hi, I'm still missing badges too.

Alaia the Illuminated

Thank you so much! Mine are all back to where they should be. Good work - you must have all worked hard to fix that one and it is much appreciated. x

puruttya

wow, thank you very much, ariel, it worked!

Ming the Luminary

I am missing quest badges "Brimswood Celebration" and "Terrific Topiary". I was able to buy bulb seeds before missing the badges. Thanks for the help!

Sara the Enchanter

I am still missing badges. The only badges I have are the ones that I redid.

Missing:
Fairy adventure
Spider beast tamer
Brimswood celebration
Terrific topiary
Herbalism basics
Spirit Summoning
Divination Basics

Indulge the old man

Berry Seeds Mastery
Fanged Seeds Mastery
Square Seeds Mastery
Bulb Mastery
Shell Mastery
Spectral Mastery


I am up to the last flower in Fun with colour
and am part way through discover your magicstone

Thanks

Pyretta the meek

Hi Dude,

I'm missing a lot of my badges still too, problem is though I'm not sure4 what I was up too :(

Salma the Crafty

While I wouldn't wish the issue on other people and I feel sorry for the people who are trying to fix this during the holidays, I'm glad to hear I'm not the only one still having issues.

M the Purple

Hi! I'm still missing the family badge! Thank you for all the great work you've done!

Meredith the Magical Mystic

I'm still missing the square seed mastery badge, just so you know.

Henrietta the Conjurer

woooo hooooo all my badges are back! thank you so much!!!

Jane: the wizard princess

I'm still missing the Topaz, Citrine, and Garnet family jewels.

Lithea the Cunning

I ended up re-doing all my badges well before the fix came out, but I am still missing the shell seed mastered badge. The other ones came back as long as I cast one more seed of that type, but the shell seeds aren't around anymore.
So, yeah, Shell seeds mastered is what I need back.

Alyth the Ember

Thanks for the heads-up!

eloise the sprinkler

Thanks I think everything is back, there is really so much to remember and I don't remember so well. Thanks again, your help is appreciated.

Artemis the protector

I am missing the following badge:

Phoenix Flower Proficient

I have grown three phoenix feather but have not received the badge.

Thank!

Bren the Illuminated

Hi, I have the badges but not the corresponding jewels, topaz, garnet and citrine. Thanks you.

Sarah the Silent

Thank you so much!...for the help and the gift!

Pheonix the Magical

i'm having a problem with my dragon seed badge. the notice saying i got the badge came up 2 or 3 times (every time i casted a dragon seed after the initial completion of all the seeds) but in my profile i dont have it. so i'm not sure if it is related to this or not. thanks for your help though!

Cjara the Cunning

I'm not missing badges, but I am not getting the jewels that go with them.

Sara the Enchanter

@Cjara use this link to fix the missing jewels

http://theenchantedisland.com/profile/fix_jewels

Sabina the Freesiasniffer

Oh dear, seems I missed this announcement 5 days ago, because I thought the "we're fixing this" post was still the current and unresolved one!

In the meantime, I've been gradually replacing all my lost badges. And that was almost every one. Through casting I've earned them back -- all except Fairy Adventure and Brimswood Celebration, which is keeping me from getting back to where I left off before the big bug glitch: in the middle of square seed mastery. Please help.



Salma the Crafty

I know they've got people on vacation and unavailable to work for other reasons. Just hope they realize this is still broken for quite a few of us :/

In the meantime like some of the others here I've started working on redoing my non-season quest badges. Mostly because I've nothing else to do in the game. :P

Dylla the randomage

Sorry Dude,
I am still missing all of the badges that I haven't since regained by redoing the quest or casting another seed of that type.
Before they got lost, I pretty much had every badge for every quest and every seed except for the spectral quest (I was working on the last step or one very close to the end) though I did have the spectral seed done. I didn't have any of the "special" one time badges from the contests or anything though.
Oh, I can't remember if I finished the autumn quest off hand either... though I'm sure I finished the seeds.
Please, put me back in the "buggy" pile.
Thanks,
Dylla

Sabina the Freesiasniffer

Just wanted to mention that square seeds became available in my shop again! If this was a fix, thank you. If coincidence after re-completing the whole Brimswood quest, I'm just plain grateful. (Still no Fairy Adventure badge.)

Lithea the Cunning

So I had a trader trade me a shell seed for some spores today, so I was able to get my shell seeds mastered by myself, but I also had cast my last jeweled seeds to regain that badge and now I was given a new possibility for my magicstone other than the ones i was working on before. Am I going to have to start from scratch on that one again when the jeweled seeds are available again?

Kim the Fae

Still missing the Winter Welcome Potluck badge. Please put me in the buggy pile too ;-) x

Velouria the All Powerful

Kendral informed me that I earned the Spore badge, but I have not received it. Please add me to bug pile, also. Thanks!

sherry the mystical

I received an owl and I have $ 10,820 silver and 40 gold but it will not let me summon it!!! Does anyone know why????

jessy the kitten that can fly high but will never back down

no idea @sherry.....hmmmmm maby its to do with the probs we r haveing latly....that might be y...just try not 2 summon it..a little after i did the fairy adventure i got 4 fairy summon in my satchel....i tryed 2 use them but i just wasted the summons...so try not 2 summon the owl lol k

jessy the kitten that can fly high but will never back down

this happened on my other account....just try not 2 summon the owl kkk sherry

luna the wanderer

@sherry, you actually need more than 40 gold to be able to summon the owl.

sherry the mystical

ok thanks everyone!!

Thomas the Mage

I have given the gnomes 5 toadstools and have 111 tokens but do not have the quest complete or gnome riches badge please help!

Aibhilin the Fey

Well, I never got my badges back, but I've earned them a second time except for draft of defense.

Cutepup the Never Ending Story

Me too. I didn't get my badges back but I'd redone most of my quests. However I am still missing my topaz (basic wizarding) jewel, which cannot be redone. So I think I'm not in your list of affected players that you'd recovered. I didn't even know you'd fixed until I check back here again. :(

Salma the Crafty

I don't suppose we could have a response from someone,so we know you are aware some of are still bugged?

I've slowly been redoing my quest badges, but the seasonal and limited release seeds aren't something I can redo.

Merri the Stitcher

I know that you are working on this bug. Just wanted to let you know that I have given the gnomes the 5 toadstools, they have come back and said that the gnome went through the fairy ring and gave me 5 more coins, but I don't have the gnomish quest badge. Thanks.

Eden the Clever

I am still missing my fuzzy seed badge, fire seed badge, phoenix feather badge,and the dragon hide gloves badge. I am still redoing all my old badges.

T the Ingenious

I am still missing badges and finished quests.
Missing Brimswood celebration, Terrific topiary and was part way through herbalism basics.
had also finished indulge an old man quest.
I have been slowly regaining those I had but can not seem to get b=past Brimswood.

Dee the Discerning

I have two extra Quest badges I did not finish - the Festive Grain Badege and the Family Contest Badge.

Toad the Cute Little Dude Who Drives


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Salma the Crafty

Well I've been working away at redoing all my quests and seed mastery badges from the beginning. Three weeks now and I'm still missing

Fang Mastery
Autumn Kernal mastery

Draught of Defense
Fairy Adventure
Spider Beast Tamer
Brimeswood Celebration

I'm also missing Festive grains under Herbology.

Amy the Crafty

Help!!!!!!!!!!
I have been pacient with the waiting for my badges to be restored because it has not hindered me that much and have re-earned some of them but now it is getting frustrating. With the new secret quest I need a badge that I have already earned and cannot re-earn in time to play the game. Please restore all the stuff that I have lost. SOON.
Amy

Tziporah the Sagacious

I was wondering if the missing badges thing also included missing family jewels? I'm missing my 3 from the first couple of levels. Not really a big deal. Just curious.

Amy the Great

I am missing the Brimswood celebration badge

Imp the Ingenious

I also am missing the Brimwood Celebration badge

Dylla the randomage

To those that have redone their badges - The next step I have to redo is fang seeds/spider beast. **spoiler** I'm very cautious about redoing this quest as I have a good deal more silver laying around this time than when I did it originally.

Also - if anyone official wanted to respond and say they realize this is still a problem, my mind would be much more at ease.
It's been nearly two weeks since this bug was "fixed" and I notice even the first respondent to say "It's still a problem for me" still doesn't have her badges back either.

Salma the Crafty

I posted a new thread in the bug forum. In the thought that they may be treating this like a locked thread despite Dude's comment to post here if you still have issues. As I said in my post there. I'm really disappointed in the handling of this.

For those of us still bugged it has been 3 weeks with this. I'm almost caught up to where I was before and I don't get to play that often. While you guys were really on top of it when it first presented, you've really dropped the ball on the rest of us.

Nearly two weeks after you request people let you know if they still have issues there hasn't been any sort of a response or even an acknowledgment of those that still have the issue, that is pretty bad customer service. Especially when you asked people to let you know if they were still bugged.

I really like this game, but the poor handling of this is taking the fun out of the game. When I get on the game I find myself angry and annoyed now instead of having fun.

Ellen the lost

I think the bug is back! I am missing badges again=(
I am going to be patient and hope the smart people here figure out the problem! good luck! thanks!

Emily the Writer

I finished the gnomish adventure quest and don't have a badge for it...not terribly worried about it at the moment but as I am out of gold and spores, I'd like to have it taken care of. :-) Thanks!

eloise the sprinkler

When will I be able to purchase more fanged and nocturnal seeds? or are they done with? When I try to purchase seeds all I am offered are the ones up to the fanged seeds. I have grown some of each and would like to continue. getting a bit tired of only casting the same old ones.

WickeDAngeL the DarkAngeL

Good evening! iam not sure if iam posting in the right area, but iam still missing my badge for basic wizard and my blue topaz stone to go with it. Thanks!

Kristi the Magical Girl

i finished the spirit summoning, spirit came out and i got the 12 seeds and all but never got the badge and it still claims i havent finished the quest yet, so cant move on to the next:( i hope the bug will get fixed soon

Salma the Crafty

Keith responded in the other topic I put up about the some people still having this issue.

"@Salma: Thanks, you're right we did say to reply on that other topic, and we haven't been good about keeping up with that.

I just spoke with Dude about this issue and he's going to go back to that topic and make sure he's addressed any lingering issues with this.

It was good of you to post a reminder message because you're right it had been awhile, we should have kept that topic better updated.

A more complete response coming within the next few days... (if not sooner) "

Absinthe the Red

Missing the Gnomish Wealth badge :(

Sally the Slow

Missing my Gnomish Riches badge. It hasn't disappeared; I never had it. I do have 100 coins, though.

Dust the Faerie

Thanks Salma, for the info. :) Hope the issue gets resolved soon. It's been quite a drag.

dede

ok for some reason i cant sale my flowers or except gifts can you please help me ty

Sara the Enchanter

I'm glad to hear that this bug is now being worked on. I have been very disappointed in the lack of response over this issue. It is frustrating to see that we have missed out on trying for newer badges due to this bug and that we went over two weeks without an official acknowledgment that this issue still existed.
I really don't want to rework the remaining quests. :( They were hard enough the first time.

Opps... I mean are missing out on playing with the new seeds

Lithea the Cunning

@Dylla, when I redid my earlier badges, it did not recognize the items I already had in my satchel. I was not all the way through the spider beast quest when I stopped playing for a while and came back to all my badges being gone, but if you peek in my satchel, you will notice I have 2 pair of dragon hide gloves, since I had to redo EVERYTHING from the beginning.

Amy the Great

I am still missing two badges. The brimswood celebration and the gnomish adventure. Are you letting us play on without the previous badge?

Siobhan the Snarky

yah...i'm still missing badges too....i was almost finished with the herbalism basics quest..me sad..hehe..hopefully i can continue with this badge soon? i do love this app!!!

Shelka

I also have missing badge for wizarding let me know why

Frenchy the Ingenious


Good Day, I seem to be missing the gnomish riches badge. Please could someone let me know......Thanks and great work everyone.

Absinthe the Red

Could we get some kind of update on the status of the fix please? It's just always nice to know that we haven't been forgotten. Thanks!

Jen the Potter

Hi I would just like to say THANK YOU, VERY MUCH for fixing the bug that stopped me from gaining access to my purchased wardrobe of clothing and now I can buy more cloths as well which is a great relief for my cold frozen feet. Thanks :)

Keith the All Seeing

Hi everyone, I'm really sorry for our lack of responsiveness on this. When Dude made the fix a couple weeks ago we were pretty sure that would fix it for everyone, and you all did the right thing by posting here. Rather than trying to fix each person individually we've been trying to figure out why some of you were missed in the auto-fix that we implemented, but alas, we've finally accepted the fact that even though our fixed worked for 95% of the people we need to fix the last 5% manually.

So, we're sorry for not keeping everyone better in the loop, but I'm going to fix up the last of you. I'm going to work my way backwards up this topic and as I get people fixed I'll keep replying here and let you know.

[b]Because I'm fixing these manually, I need to know each specific badge that you're missing. If you did not list them above, please reply and list them. Thanks.[/b]

Oh, and if you're missing jewels, click here: http://theenchantedisland.com/profile/fix_jewels

@Jen, @Absinth, @Lithea, @Salma: Check my latest reply in this topic: http://theenchantedisland.com/topics/8658

Keith the All Seeing

@French: Cast a few more times with spores and you'll get it

@Siobhan: I fixed your badges, but you have to start at the beginning of herbalism basics again, sorry. :( If you want to skip this one I can do that, just let me know.

@Amy: I fixed brimswood celebration, but it looks like you haven't completed gnomish adventure--you don't have 5 gnomish coins yet. You have have other steps as well, but definitely that is missing.

@Sally: Cast a few more spores.

@Salma: I awarded you the Autumn Kernal mastered (looks like you earned the rest)

@Dee: Fixed your wizard family fun badge

@T: Fixed your old man badge (you earned the rest)

@Thomas: Cast again with spores

@Velouria: Fixed your spore

@Kim: Fixed potluck badge

@Sabina: Fixed fairy badge

(I left off with Dylla, I'll start with you tomorrow and keep working my way up)

[b]Remember, if you never posted the badges your missing, please post. But if you posted above, I should get to them soon.[/b]

Dust the Faerie

Hi Dude, I've redid most of the quests but am still missing the following badges:

Faceted Seed Mastered
Spectral Mastered
Festive Grain Mastered

Winter Welcome Potluck

Indulge the Old Men
Discover Your Magicstone

I am also one or two plants away (Can't remember exactly - it was so long ago) from completing the Fun with Colours quest.

Thanks v much! =)

BettyBoop the healer

hi i'm missing the gnomish adventure badge in my profile... i have 54 coins and the gnomes returned, said i had badge, but no badge is in my profile.

Keith the All Seeing

@Dust: I just credited all those missing badges, and on the Fun with Colors quest, the next step is that you're supposed to grow an indigo flower. :)

@BettayBoop: Fixed

@Sara: I fixed all your missing badges, including taking you to the last step of Fun with Colors, however, I can't restore the magicstone badge. :( Instead, I awarded you 15 faceted seeds. I hope that is everything!

@Dust: Fixed yours, next flower you need on Fun with Colors is the indigo flower.

Keith the All Seeing

By the way, that is everyone I know of. If there is anyone still missing badges, please reply below to let me know!

Liliane the Intrepid

Hi Keith, I was away during your recent manual fixes. I'd like to get these badges back:

Faceted Seed Mastered
Autumn Kernel Mastered
Festive Grain Mastered

Fairy Adventure
Herbalism Basics
Spirit Summoning

Indulge The Old Man
Discover Your Magicstone

Thanks!

Dust the Faerie

Thanks Keith!

franke the voice

Keith, I am missing the Gnomish Adventure Bonus Quest Badge. I completed the quest and only get offers to play hopscotch when I cast spores, even when I cast the plants that the Gnomes needed to save their pal. So I can't replay the quest. Thanks

Dylla the randomage

Well, I saw my name as being left off at and being next 4 days ago... now I see everyone you know of is fixed and I'm still missing every badge I haven't redone myself :(

I am missing every regular badge up until and including divination basics. I was also missing every gold badge up to fun with colours (was on the last collection of three), I'd cast all the autumn plants, but didn't finish the quest...

Joan the Brave

Is the Brimswood bug fixed yet?? I completed the badge, but never got credited with it. Help, please!! Thanks!

Becca the Bold

I finished the Phoenix Flower Proficiency Quest but am missing the Citrine

HELP please

Becca the Bold

Gosh that was a really fast fix THANK YOU
I see my energy has also risen
Thanks

Doreen the Silly Elf

Like Becca, I'm also missing the Phoenix Flower Proficiency Badge and Jewel even though I completed the quest earlier today. :(

Doreen the Silly Elf

Fixed! Thank you very much. Also, my goodness you guys are on the ball! :D

just the jen

hello. i am currently attempting the square seed badge and as far as i can tell, i've met the requirements several times already. cast all five varities? am i missing something or is this part of the bug this post is about?

Silvermoon the Glad One

Hello Keith,
I was very sure I had completed the fun with colors quest as the old man came and thanked me, but the badge never came through. Are missing badges still an issue?

Liliane the Intrepid

I am still missing badges because I was affected by the weirdo programming bug in December. (Not because I somehow didn't meet the requirements for something. I had them. They're gone.)

I posted my missing badges here two weeks ago, not too long after the post that said "If there is anyone still missing badges, please reply below to let me know!"

Since then, I've re-earned some of the badges, but I am still missing these:

Faceted Seed Mastered
Autumn Kernel Mastered
Festive Grain Mastered

Indulge The Old Man
Discover Your Magicstone

If anyone is paying the slightest attention to this old thread, please restore them.
Thanks!

Sara the Illuminated

I am also missing all of my badges and everything that was in my satchel, wands, dragon scales, etc. These are the badges that I know for sure I am missing: Berry Seed Mastery, Fuzzy Seed Mastery, Fire Seed Mastery, Phoenix Flower Proficiency, Dragon Hide Gloves and Draught of Defense. I was also well on my way to finishing the Fairy Adventure quest. If i could get my progress back that would be swell. Thank You.

Keith the All Seeing

@Liliane: I fixed yours

@Franke: After the Gnome returns from saving his friends you still have to get 50 gnomish coins, that's what completes the quest. Check the Island Wiki and you can review the dialogs from the quest, that should help.

@Dylla: I believe I fixed all yours, let me know if I missed any

@Joan: There is not a Brimswood bug that we're aware of. I see that you have the badge now. Let me know if you need further help with this.

@Silvermoon: I fixed your Fun with Colors badge.

@Sara: I sent you a scroll

I looked at everyone else who posted and it looked like the issues have fixed themselves. I hope this covers it!

Liliane the Intrepid

Well, four out of the five I still needed are back now, thanks.

I'm still missing:

Indulge The Old Man

Can you fix that one too, please?
Thanks!