Fiona the Flower
Hi,
This is the second time in a week this has happened.
1. I donated $20.00, using PayPal via Gambit, the alternate processor. (just happened 5 minutes ago).
2. I was credited 2,000 gold, *not* 2,600 gold as promised.
3. I tried following the link here "Problem donating or receiving gold?"
4. I answered the questions listed in the form at this link: http://theenchantedisland.com/support/contact?description_value=When%20did%20you%20make%20this%20donation?%20%20|What%20was%20the%20amount?%20%20|What%20payment%20method%20did%20you%20use?%20%20|Did%20you%20use%20SpareChange%20or%20the%20alternate%20donation%20system?%20%20|Have%20you%20checked%20your%20statement?%20Do%20you%20see%20the%20charge%20on%20there?%20(i.e.%20credit%20card%20statement,%20mobile%20statement,%20etc)%20%20
5. I clicked on "send."
6. I got "The change you wanted has been rejected."
Please fix this, and credit me the missing 600 gold soon so I can use it in the sale this weekend. I cannot report this using the link you want me to use. If I could, I would, believe me. Thank you so much. :)
spot the Ingenious
Fiona, I found the alternate way to submit. If you could send an e-mail to this address: islandsupport@vying.org and include a link to your profile, as well as the answers to the questions, it goes to the same place as the form.
Mararet the Enchanter
I am also having the same problem submitting the form.
Spot, thanks for the info, I will try to submit the form that way.